1. By Express: such as DHL, UPS, TNT, FEDEX etc. The dispatch time is about 5-10 days. 2. Air Freight: when your order more than 100 kgs which will be more economical than express. 3. Sea Freight: we will update sea freight once we know your sea port where goods will be delivered. 4. Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items.
SHENZHEN LUX LIGHTING has been dedicated into LED special lighting field for over 10 years. Extensive R&D capability and great innovation made us become the professional enterprise in LED applications. By continuously market study and research, we have widened our product portfolio, ranged from LED bay light to street light, automobile lighting, flood lighting, LED plant/grow lighting and other high power lighting products, which have been widely used in U.S, Europe and Latin America. And we have been successfully recognized as the most reliable OEM manufacturer for worldwide top brand lighting companies.
As you may find out from our leaflet, our core competence is to apply our product advantage and uniqueness by customizing project-driven products to achieve optimum efficiency from which it can ensure you strong advantage in LED lighting market. We also welcome any of your product concepts and we may together open a new version of LED lighting, this could also bring up your own identical product category.
SHENZHEN LUX LIGHTING is always striving for the up to date technology and strongly believe by well connecting to the market frontier and cooperating with local partners in such field is the best and only way to root into the market steady and strongly.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.